Fine Print
Don't you just love the fine print that we encounter throughout life? It might be found in a contract, a statement of account, contest rules or some other type of agreement, but it usually contains information pertinent to what you are signing. Is it small not because of its importance level, but because someone hopes that you won't read it and will be stuck with it just because you signed on the dotted line without realizing the future consequences? This insight came to the forefront of my mind upon arriving at the rental car desk and overhearing the customer in front of me speaking to the attendant. The renter had decided to keep his car a couple of extra days and had called to inform the company that he was doing so. To hear his side of the conversation, he had been notified by the person on the other end of the phone line that there would be no additional fees or price increase since he had called to let them know of his delay in returning the car. However when trying ...