Brand Standards



After three days of discussing policies and procedures, quality guest service and a myriad of other Legendary Hospitality topics at a recent training it got me thinking.

We talked about the difference between standards and brand standards. Every lodging property has a standard whether it's a Holiday Inn, a Marriott or a Ritz Carlton. Some are moderate while others are the height of luxury. It may involve everything from the type of toilet paper to the way a guest is greeted. Of course the finest properties have the most stringent guidelines.

The world too has standards.
  • We are not to kill another person.
  • Everyone in our country has the right to pursue happiness.
  • World peace is desired by all.
However God's “brand standards” for His children can be quite different:
  • In addition to simply not killing someone, we are called to love our neighbor as our self and not only that we are to love and pray for our enemies. Matthew 5:44
  • The temporary happiness that the world desires is just a shadow of God's standard of joy which is deeper and more fulfilling. John 15:11
  • And although world peace is a high standard it is not possible without God's standard of peace, which is peace deep within the hearts of individuals. Philippians 4:7

With just these few examples it is easy to see that the world's standards just don't measure up when compared to God's. Which will you strive for--the way of the world or God's way?

 1 Corinthians 3:8 Do not deceive yourselves. If any of you think you are wise by the standards of this age, you should become “fools” so that you may become wise.

www.hearthope.org

Comments

Post a Comment

Popular posts from this blog

Roxy--Our Adopted Best Friend

Image
Roxy was our beloved pet for 14 years. We got her for my daughter Lynn’s sixteenth birthday. Lynn had been begging for a dog and in a weak moment we agreed to her request. We decided that a pound puppy would be a good choice, so off to PetsMart we went, since they brought in a selection of puppies for adoption each weekend. Upon surveying the motley crew of dogs and cats, Lynn and I spotted a couple of cute white dogs with black and brown spots—a brother and sister pair, but we weren’t quite sure if one of them might be “the right one.” So back to the car for the next stop, and off to the humane society we went. Anytime you go to a place like that you hurt for the sad little animals just peering through the cages, longing to be grabbed up into your arms to be loved and cared for and you wish that you could take them all home. After checking out the big dogs, the small dogs, the old and the young, the hairy and even scary dogs, it was determined that none of those was meant to go home...
Read more

Bavarian Cream Pie

Image
2 eggs 1/8 t salt 3/4 c scalded milk 1 c whipping cream 1 T gelatin 1/4 c cold water 1/2 c sugar 1 t vanilla Chocolate crumb crust Beat sugar and egg yolks. Then add milk and scald until it sticks to the spoon, stirring constantly. Let gelatin and cold water soak until dissolved, then add to milk and let cool. Whip cream and egg whites separately and then mix together. Mix cream and egg mixture to the milk that has been cooled. Add vanilla to mixture. When this begins to congeal, pour into chocolate crumb crust. Put into refrigerator for at least 4 hours. Sprinkle crushed crumbs over the top before serving. www.hearthope.org
Read more

Kolaches

Image
Easy Kolaches This recipe is from Judie Byrd who has a cooking school in Fort Worth, TX. It is so easy and good. 1 stick of butter or margarine 2 packages of 10 count flaky biscuits 1 can pie filing (any flavor) Topping: 6 T flour 4 T cold margarine 1/2 c sugar Separate the biscuits in half, according to the flaky layers. Dip each piece in melted butter and place on a cookie sheet. Make an indentation in the middle of each using your thumb. Put about 1 tablespoon of pie filling into the indented space. Make the topping by cutting the flour and sugar into the cold butter. Sprinkle topping over pastries. Cook at 375 degrees about 15 minutes or until good and brown. If you don't have pie filling, you can use jam. www.hearthope.org
Read more